We make web site maintenance a simple, stress-free experience. You will be assigned a single contact person who knows you and your project - you won"t be shuffled around and have to start at square one explaining your project and needs. Genex Interactive prides itself on providing personalized custom service - it"s the reason so many of our clients have been with us long term.

Our multi-step quality control process ensures that your web site gets the attention to detail and accuracy that is essential for your site"s success. Communications are easily handled with e-mail, fax and telephone

We provide tailor made maintenance packages so that your site never gets out of date with your latest news and company information.

This will mean that your web site site keeps up with your business.

Save with a Maintenance Agreement If you need regular changes to your website, you can save money with a website maintenance agreement. A maintenance agreement covers an entire year and the monthly cost is carefully determined based on the size of your website and the expected number of changes per month. It could include, for example, regular updates to an online newsletter, updates to promote time sensitive events, or changes in contact information, products or services.

Website Maintenance work includes the following:

1. Contents update, announcements, articles, etc.
2. Replace images i.e. Pictures & graphics
3. adding/removing pages
4. image manipulation and addition (client supplied images)
5. newsletter & email list maintenance
6. shopping cart product updates
7. website modification and addition of website content

Web Site Maintenance Policy:

1. Updates are usually done within 2 to 24 hours (except holidays and weekends).
2. Although we make every effort to make accurate changes, it is the client"s responsibility to review updates and notify us of any necessary changes that need to be made. We do not charge for changes that are our fault. However, if a change needs to be made due to client error, the regular hourly update fees will be charged.
3. "Maintenance" is defined as keeping the web site current. It is not intended to be a redesign or revamp.
4. We reserve the right to distinguish between "updates" and "new design". New design work is charged at our design rate.
5. Updates should be provided electronically (by email) as much as possible.

To contact us about website maintenance services please complete one of our online contact forms.